To all our valued customers:

Many businesses in our city are presently closed due to the mandatory shelter in place ordinance and it has recently been extended. Auto repair services like Thom's are classified as an Essential Business thus allowing us to to be open and available to perform the needed services on our clients vehicles . We are taking the necessary precautions to ensure proper sanitation practices in our work area and the office, as well as disinfecting the interior of your vehicles upon arrival and completion of work. We have created a No Contact drop area outside of the waiting room; payment can be accomplished via credit card over the phone. We understand that finances are being stretched at this time, but reliable vehicles are a necessity, if funding is an issue we have various option available upon request.For those sheltering in place and would prefer vehicle pick up and delivery, we are able to accommodate you within a five mile range of the shop. These are trying and uncertain times for everyone and we want all of our clients to remain healthy and safe and know you can call on us for support during you times of need.

What information do we collect?

We collect information from you when you fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to better respond to your individual needs)
  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  • To send periodic emails

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 4/23/16

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

https://www.thomsfourwheeldrive.com/
4118-20 N. Pulaski Rd.
Chicago, IL 60641
US
Email
(773) 825-5073

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Thom's Four Wheel Drive and Auto Service, Inc. (773) 577-5701 For Assistance.