We are Hiring

Apply Now
TEXT US T4WD to (773) 850-3917

Thom's Four Wheel Drive

5
Thom's Four Wheel Drive and Auto Service, Inc.

I found Thom’s thru a google search, to repair my 2015 Jeep. They communicated all that needed repair, and we focused on what needed immediate care. I am really happy with their services. The service team is friendly, polite and professional. I recommend them highly for any Jeep repairs.

Dawne, thank you for taking the time to share your experience at our shop. We appreciate your business and we look forward to serving you in the future!

- Thom's Four Wheel Drive and Auto Service, Inc.
5
Thom's Four Wheel Drive and Auto Service, Inc.

Thank you for taking the time to write us a review and share about your experience!

- Thom's Four Wheel Drive and Auto Service, Inc.
5
Thom's Four Wheel Drive and Auto Service, Inc.

Took me without an appt. to fix two different (!) reasons tires were losing air. Found the problems, fixed them, explained potential future problems. Great service!

5
Thom's Four Wheel Drive and Auto Service, Inc.

Can't say enough about this shop, engine light came on, called the surrounding dealerships and they said it would take 1 month for them to see my vehicle. Called Thoms and they said can you bring it in tomorrow and we will take a look at it. Greg was the most professional I've ever worked with in this industry. He gave me the run down of what was wrong with my car, and provided future tune ups that I would need to make sure my car stays working. Very honest and the price was lower than what my dealership offered. I will 100% go back, and bring my future vehicles here. Thank you Greg, and the rest of the team here you won this customer for life!

5
Thom's Four Wheel Drive and Auto Service, Inc.

Need tire repair and it was early and I was late already for work. These guys were so calm and eventhough when I dropped my car of before the mechanics got there as soon as they were in my car was done in minutes and I was off making money. Awesome guys!!!!!

Martin, we were happy to help with the tires. Please let us know if there is anything else we can do for you.

- Thom's Four Wheel Drive and Auto Service, Inc.
5
Thom's Four Wheel Drive and Auto Service, Inc.

Great service! Went above and beyond to find me the best, most economical, and speedy solution - and were quite friendly while doing so! I'll be going here for all my car needs from now on

5
Thom's Four Wheel Drive and Auto Service, Inc.

I have been a customer of Thom's Four Wheel drive for more than a decade. The expertise and personal care offered by this facility is consistent and much appreciated. Thom , Greg & co offer guidance in maintaining and getting the most out of your vehicle. Individual service plans can be formulated for your pocketbook with work needed to be done laid out in a timely manner. Pushed repairs? Not at Thom's. Honest and dependable assessment and work done here.

We appreciate the in-depth review and loyal business. We look forward to helping you again with your automotive needs.

- Thom's Four Wheel Drive and Auto Service, Inc.
1
Thom's Four Wheel Drive and Auto Service, Inc.

Stay away from Thoms 4-wheel auto service. They are dishonest, unethical rip off artist. I caught them trying to rip me off last time in for an oil change for my Jeep. They always do a full inspection. Last time in they told me it was critical that I have the front and back differential fluid changed. However, I just had them do this 6 mo ago. When I told them this they looked up my accounts and said oh ok well you are good then. I was like wait how can you tell me something is critical to have done then tell me its ok? He wasn’t able to answer and just asked if I wanted any other service done today? They also quoted me $380 to change my battery. I went to Auto Zone and had it done for $280. Stay away, they assume you don’t know anything about your car and will tell you you need work done that you don’t need. I will not be back. ** Per TAS reply. They showed me a picture and told me my differential fluid was bad and needed replaced. Plus, they left oil all over the cover to make it look like it is leaking. They knew what they were doing which was trying to run a scam.

We are sorry to hear you had a negative experience at our shop. We believe every customer should leave our shop satisfied with our services. Regarding your experience at our shop, we made a mistake. We recommended a service before reviewing your service history. Our policy is to review vehicle service history before we recommend repairs and service. Our trainee forgot to check your service history and we apologize for that. As for the battery, we charge for battery testing and installation. Unfortunately, we cannot beat Auto Zone's price on batteries because they do not charge for testing or installation. We understand why you are frustrated and we would like the opportunity to discuss this further. Please call our shop at (773) 577-5701.

- Thom's Four Wheel Drive and Auto Service, Inc.
5
Thom's Four Wheel Drive and Auto Service, Inc.

I have been a customer since 1988 and have never had a bad experience. They are very honest and reliable.

Paulette, we truly appreciate your loyal business. Thank you for being a great customer and we look forward to serving you in the future.

- Thom's Four Wheel Drive and Auto Service, Inc.
1
Thom's Four Wheel Drive and Auto Service, Inc.

There is no substitute for experience and wisdom. There is an older gentleman who I speak with who is knowledgeable and helpful and really makes you feel secure in their knowledge. I just called and asked for him. Younger sounding guy answers. “He does not work today.” I asked directly several times when he will be in. Never answered my questions. The entire conversation is about how the issue wasn’t their fault. I never said it was. The kid is typical of today. No manners. No courtesy. Surly. During the entire conversation did he try to problem solve or offer suggestions or even drum up business. Not at all. I have no confidence in Thom’s anymore.

We are sorry to hear you had a negative experience at our shop. We believe every customer should leave our shop satisfied with our services. Regarding your experience on the phone, Greg was out that day. He needed time off which we all do sometimes. You spoke with our trainee and he attempted to assist you with your problem. Greg is back and happy to help! Please give us a call at (773) 577-5701 so that we can work this out.

- Thom's Four Wheel Drive and Auto Service, Inc.
Thom's Four Wheel Drive and Auto Service, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Thom's Four Wheel Drive and Auto Service, Inc. (773) 577-5701 if you have any issues in accessing any area of our website.