To all our valued customers:

Many businesses in our city are presently closed due to the mandatory shelter in place ordinance and it has recently been extended. Auto repair services like Thom's are classified as an Essential Business thus allowing us to to be open and available to perform the needed services on our clients vehicles . We are taking the necessary precautions to ensure proper sanitation practices in our work area and the office, as well as disinfecting the interior of your vehicles upon arrival and completion of work. We have created a No Contact drop area outside of the waiting room; payment can be accomplished via credit card over the phone. We understand that finances are being stretched at this time, but reliable vehicles are a necessity, if funding is an issue we have various option available upon request.For those sheltering in place and would prefer vehicle pick up and delivery, we are able to accommodate you within a five mile range of the shop. These are trying and uncertain times for everyone and we want all of our clients to remain healthy and safe and know you can call on us for support during you times of need.

5
Thom's Four Wheel Drive and Auto Service, Inc.

Very dependable and friendmly

Thank you for trusting us to maintain your Volkswagen GTI over the years. You're an awesome customer and we appreciate you.

- Thom's Four Wheel Drive and Auto Service, Inc.
5
Thom's Four Wheel Drive and Auto Service, Inc.

Took my XJ Cherokee to Thom's because my heat was blowing cold and spoke to Gregg. Little did I know I would find my new favorite shop on the Northside. After they flushed the system thoroughly my heater is almost TOO hot without any pricey repairs! They could have just skipped that step and told me the whole system was shot, but they know what they're doing and saved me hundreds of bucks. Being a 2001 Jeep, naturally they gave me a comprehensive list of recommendations for other maintenance via text message including photos which was awesome. Never at any point did I feel like I was being upsold or pressured on anything. Returned the following week for a couple more maintenance items and once again had a great experience - on time and friendly service. If time allows, they'll even have your Jeep/4x4 washed when you arrive. They are a little more pricey than average, but you get what you pay for in this case. Good service Gregg and Thom!

5
Thom's Four Wheel Drive and Auto Service, Inc.

Thank you for the five-star rating, Sam! We are happy that we could provide you with an exceptional customer experience!

- Thom's Four Wheel Drive and Auto Service, Inc.
5
Thom's Four Wheel Drive and Auto Service, Inc.

I definitely rate Thom’s 5 stars! I took my Diesel truck and my car here for repairs, and they did an excellent job. They worked with me to help prioritize the repairs with what I could fit on my budget. Will use them again in the future!

5
Thom's Four Wheel Drive and Auto Service, Inc.

Hi, Kevin! Thank you for supporting us with a five-star rating. We appreciate your business and hope to see you again next time!

- Thom's Four Wheel Drive and Auto Service, Inc.
4
Thom's Four Wheel Drive and Auto Service, Inc.

Took my Porsche in for intermediate maintenance, and unfortunately they did not have the tools to perform all the work. I was notified early on and opted to get a brake line bleed instead. Only charged for services performed.

Brian, thank you for the positive feedback! We were happy to find a solution for you, and we appreciate your support!

- Thom's Four Wheel Drive and Auto Service, Inc.
3
Thom's Four Wheel Drive and Auto Service, Inc.

Good service.

Thank you for taking the time to give us a rating! Please let us know if there is anything we can do to improve your experience.

- Thom's Four Wheel Drive and Auto Service, Inc.
4
Thom's Four Wheel Drive and Auto Service, Inc.

Though I didn’t expect a significant brake replacement, I did appreciate their thorough assessment of my SUV. After discussing the components 5 year usage I concluded it was necessary to proceed with an overhaul on all 4 breaks and apply new components.

Joel, thank you for taking the time to leave us this great review! We were happy to assess your SUV and replace your breaks. We always have your best interest in mind, so please don't hesitate to reach out if there is anything else we can do for you!

- Thom's Four Wheel Drive and Auto Service, Inc.
1
Thom's Four Wheel Drive and Auto Service, Inc.

Did not want to service a simple oil change to my 91’ Jeep Wrangler and was given a poor reason as to why. 👎🏻👎🏻

5
Thom's Four Wheel Drive and Auto Service, Inc.

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